About Us

This website is owned and operated by TCCT Retail Limited, trading as Thomas Cook.

TCCT Retail Limited is registered in England with company number 7397858, and has its registered office address at The Thomas Cook Business Park, Coningsby Road, Peterborough, PE3 8SB.

Our VAT registration number is: 239 3841 42.

Should you experience any problem in using this website, you can contact us by email at: customerservice@thomascookmoney.com, or use our contact form.

The usual opening hours of most Thomas Cook stores are 09.00 – 17.30  Monday – Saturday and  10.00 – 16.00 on Sunday (opening hours of some stores and bureaux will vary).